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We have a 30-day return window for all items on our site (excluding items discounted). This return window begins once your package has been delivered to you.
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In the unlikely event that you've received an incorrect item, are missing an item from your order, or an item is damaged in any way, please submit a ticket to our Support Team! (Failure to notify our Support Team of this prior to shipment will cause your item to be subject to our Returns Policy along with any costs that may be associated with a denied return.)
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Exchanges can only be requested for the same item in alternate sizes or colors.
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If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.
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Items must be unwashed and not put through a dryer.
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Items covered in animal/human hair are subject to denial.
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Items covered in glitter, powder, skin cells, or other matter are subject to denial.
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Items with piling may be subject to denial.
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Items with strong odors or smells like smoke, cologne, detergent, scented sprays, body odor, etc., will not be accepted.
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Items with markings or other stains (such as deodorant) will not be accepted
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Many (but not all) of our items include tags. Please ensure these tags are attached, or your return will be subject to denial.
At this time, we do not offer prepaid return labels.
If you are interested in a return, please use the links below for our instructions for self-shipping using the courier of your choice.
If you are returning your entire order, please note that the original shipping costs will not be refunded.
Any returns that are delivered outside of 45 days of the delivery date of your order may be subject to denial. Please contact our support team if your return is delayed unexpectedly.
If your return is denied, we will notify you via email. Your order will then be reshipped to you within 4-7 business days.
